Terms & Conditions

These Terms and Conditions ("Terms") govern your use of pt-marbella.com (the "Site") and any personal training or wellness services offered by Emily Bitton, trading as PT Marbella Collective (Autónomo, NIF/NIE: Y8222115C) ("we", "us", "PT Marbella Collective"). By using the Site or booking a session with us, you agree to these Terms.

We provide personal training, group, corporate wellness, and related fitness services in and around Marbella, Spain, delivered by trainers and coaches associated with PT Marbella Collective, in locations including private villas, gyms, and outdoor spaces as agreed with each client.

We also provide Online Coaching — personal training and nutrition coaching delivered remotely, by live video and through the Trainerize coaching app, to clients in any location.

This Site is primarily an information and enquiry channel — it does not itself process bookings or payments. In-person sessions are arranged directly between you and PT Marbella Collective (or your assigned trainer) via WhatsApp, email, or in person, and pricing, scheduling, payment method, and cancellation terms for those are agreed individually at that time. Online Coaching plans are bought through Trainerize, on the terms set out in the Online Coaching sections below.

Our Online Coaching plans (currently Foundation, Signature and Private) are described, with their current prices and what each includes, on our Online Personal Training page. By buying a plan you agree to these Terms and to the plan's description at the time you buy. You must be 18 or over to buy a plan.

Plans are bought and paid for through the Trainerize platform. The price shown at checkout on Trainerize is the price you pay.

• Every plan is charged every 4 weeks and renews automatically for a further 4 weeks until you cancel.
• Foundation and Signature have no minimum term: you can cancel at any time before your next renewal.
• Private has a minimum term of 12 weeks (three 4-week periods). After that, you can cancel by giving 4 weeks' notice.
• To cancel, use the cancellation option in Trainerize or contact us at contact@ptmarbella.com. Cancellation takes effect at the end of the 4-week period you have paid for, and you keep access until then.
• Amounts already paid for a period in progress are not refunded, except where the law requires it or we agree otherwise.

If you are a consumer in the EU/EEA, you have the right to withdraw from your purchase of a plan within 14 days of buying it, without giving a reason.

If you ask us to begin your plan before the 14 days have ended (for example by starting your start-up consultation or training sessions) and you then withdraw, you must pay us an amount in proportion to what we have already provided up to the point you tell us you are withdrawing.

To withdraw, tell us clearly by email to contact@ptmarbella.com. You may use the model withdrawal form in Annex I(B) of Directive 2011/83/EU, but you do not have to. We will refund any amount due within 14 days of your withdrawal, using the payment method you used to buy the plan.

This section describes your rights under consumer law. It does not limit any right you have that cannot lawfully be excluded.

• Live sessions are 45 minutes, one-to-one, by video call, booked in advance at a time we agree.
• To move a live session, please give us at least 24 hours' notice. A session you miss, or cancel with less notice, may be treated as used and may not be rescheduled or refunded.
• If we need to cancel or move a session, we will offer you another time.
• Give us accurate information about your health, injuries and medical conditions, and tell us promptly if anything changes.
• Train in a safe space with suitable equipment, and stop and seek medical advice if you feel unwell or in pain.
• Make sure you have a suitable device and internet connection. We cannot be responsible for a session disrupted by your connection or by a problem with a third-party platform, but we will reasonably try to rearrange it.

Nutrition guidance and meal plans are general coaching support. They are not medical advice and are not a substitute for treatment from a doctor or registered dietitian. Tell us about any allergy, intolerance or medical condition before we plan your nutrition, and check with your doctor first if you have a health condition.

We will do our best to help you reach your goals, but we cannot guarantee any particular result.

The Trainerize app and its payment services are provided by third parties, and your use of them is also subject to their own terms and privacy policies.

Participation in any personal training, fitness, or wellness activity carries an inherent risk of injury. By booking a session or starting an Online Coaching plan, you confirm that:

• You are voluntarily participating and are in good enough health to do so, or have consulted a doctor beforehand if you have any concern.
• You will disclose to your trainer, before your session, any injury, medical condition, pregnancy, or physical limitation that could affect your ability to train safely.
• You understand that your trainer will take reasonable care but cannot guarantee against injury, and that you participate at your own risk.

We strongly recommend consulting a physician before beginning any new exercise programme, particularly if you have a pre-existing medical condition.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, or for any other liability that cannot lawfully be excluded or limited under Spanish law.

• Providing accurate contact and health-relevant information.
• Arriving suitably prepared (appropriate attire, hydration, etc.).
• Respecting your trainer's guidance and the property or space you're training in.

You agree not to misuse the Site — for example, attempting to disrupt it, submitting false information through the contact form, or scraping its content.

All content on the Site (text, imagery, branding) belongs to PT Marbella Collective or its licensors and may not be reproduced without permission.

To the fullest extent permitted by law, PT Marbella Collective is not liable for indirect or consequential losses arising from your use of the Site or our services, except as set out in the Health and Fitness Disclaimer above regarding death, personal injury, or other liability that cannot lawfully be excluded.

These Terms are governed by Spanish law. Any disputes will be subject to the jurisdiction of the courts of Marbella/Málaga, Spain, without prejudice to any mandatory consumer-protection rights you may have in your country of residence.

We may update these Terms from time to time; continued use of the Site or our services after changes constitutes acceptance of the revised Terms.

Questions about these Terms: contact@ptmarbella.com